Privacy Policy
Last updated: 2026-07-28
This page explains what information Starmont Gaming collects, how we use it, and how you can contact us. It is maintained by Starmont Gaming for the account handover portal.
Information we collect
- Redemption details: first name, email address, marketplace order ID (e.g. G2A), and the redemption code you enter on the home page.
- Chat messages: messages you send in the handover chat, along with timestamps.
- Technical logs: IP address, user agent, and referrer are recorded when the agent sign-in page is accessed, to monitor that hidden entry point.
How we use it
- To match your code to the correct account and complete the handover.
- To communicate with you via chat and by email about your handover.
- To prevent fraud and abuse of the service.
Sharing
We do not sell your data. Chat messages are relayed to our support team via a Telegram bot for real-time notifications. Email delivery is handled by our platform's built-in email infrastructure.
Retention
We keep redemption and chat records for as long as needed to complete the handover and provide after-sale support, and thereafter for a reasonable period to resolve disputes and comply with legal obligations. You may request deletion at any time.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us using the email below to exercise them.
Contact
This page is app-owned content and is not a compliance certification.